FAQ
1. What is a custom Terracotta Warrior?
A custom Terracotta Warrior is a handcrafted sculpture inspired by the original Qin Dynasty Terracotta Army, with facial features personally sculpted to resemble you or your chosen subject. Each piece combines ancient craftsmanship, cultural heritage, and personal identity, making it a one-of-a-kind collectible artwork.
2. How accurate is the facial likeness?
Facial likeness is the most critical and challenging part of Terracotta Warrior craftsmanship.
Our artisans sculpt each face based on your submitted photos, focusing on proportions, bone structure, expression, and key facial characteristics to achieve a highly realistic and recognizable likeness while maintaining historical style.
3. Is each sculpture truly handmade?
Yes. Every sculpture is entirely handmade, from facial sculpting to body detailing and clay firing.
We do not use molds or mass production. Each Terracotta Warrior is individually sculpted, carved, and finished by skilled craftsmen with decades of experience.
4. What materials are used?
We use traditional pottery clay sourced locally, similar to the material used in historical replicas.
Each sculpture is fired at approximately 1200°C, ensuring durability, authentic texture, and a museum-quality finish inspired by the original Terracotta Warriors.
5. What types of warriors can be customized?
We currently offer several classic Terracotta Army roles, including:
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General
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Soldier
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Civil Servant
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Kneeling Archer
Each role features unique posture, armor, and historical symbolism while allowing full facial customization.
6. How does the customization process work?
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Place your order and choose your preferred warrior type and size
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Submit your photos following our photo guidelines
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Our artisans sculpt the facial likeness by hand
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Final detailing, firing, and quality inspection
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Secure packaging and international shipping
7. Can I request revisions?
Yes. If adjustments are needed before shipping, we support reasonable refinements to ensure your sculpture meets expectations. Our goal is your complete satisfaction.
8. How long does production take?
Because each sculpture is handcrafted, production typically takes 15–35 days, depending on size and complexity.
International shipping time varies by destination.
9. Is this a souvenir or a collectible artwork?
This is not a mass-produced souvenir.
Each piece is a custom cultural artwork created for collectors, history enthusiasts, museums, exhibitions, and meaningful gifting.
10. Is each sculpture unique?
Absolutely. No two sculptures are ever identical.
Even when the same warrior type is selected, facial details, expressions, and hand-carved elements make every piece truly one of a kind.
11. How is the sculpture packaged for shipping?
Each Terracotta Warrior is professionally packaged with reinforced cushioning to protect against damage during international transport. We take shipping safety very seriously.
12. What if my sculpture arrives damaged?
If your order arrives damaged or defective, please contact us immediately with photos.
We will evaluate the issue and reissue a replacement if the damage is due to transportation or craftsmanship issues.
13. Can I return a custom Terracotta Warrior?
Because this is a custom-made product, returns are generally not accepted unless there is a quality issue or shipping damage. Please refer to our Refund Policy for details.
14. Is this suitable as a gift?
Yes. A personalized Terracotta Warrior makes a unique, meaningful, and prestigious gift for birthdays, anniversaries, collectors, executives, and cultural art lovers worldwide.
15. Where are your sculptures made?
Our workshop is located near Xi’an, Shaanxi, China, the birthplace of the original Terracotta Army.
Our artisans inherit traditional sculpting techniques passed down through generations.